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Responsibilities
Responsibilities include but are not limited to driving productivity to ensure each Wireless Consultant meets/exceeds all sales objectives; effectively assisting in coaching, training and recruiting of staff through the performance management process, particularly in the store manager's absence; assisting in handling escalated customer service issues; assisting in managing financial controls through inventory and adjustment procedures; assisting in opening / closing of store; assisting in scheduling of staff; assisting in floor observations of the sales and service processes; and assisting in performance of back office duties including exception reporting, inventory and repair and other administrative tasks.
The ability to oversee and maintain an organized and productive retail store. Good leadership, coaching and motivation skills, training and teaching skills, mathematical and inventory skills, excellent oral, written and interpersonal communication skills, and superior customer service skills are required. Flexibility with work hours and changing job demands is required.
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Education: High school diploma or equivalent. College degree preferred with an emphasis in Sales or Marketing. Experience: 2 years of sales experience or general business experience and 1 year Alltel retail experience Desired Qualifications: Strong leadership and motivational skills with the ability to drive productivity and foster a customer service oriented team environment. Highly developed written and oral communications skills. Outstanding time management and organizational skills
We are an equal opportunity employer m/f/d/v.
It takes dedicated, hard-working people like you to provide the nation's best, most reliable wireless network. That's why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.
We also know how important work/life issues are in today's marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.
